On-Demand Webinars
It's not too late! Even if you miss the live webcast of a FierceMarkets Webinar, you can stream past webinars from the links on this page.
Telecommunications
The myths and realities of subscriber data management
Charlotte Yarkoni, CEO, Xeround, Inc.
Arindam Banerjee, Program Manager, Yankee Group’s Enabling Technologies Service Provider group
Arnold E. Ness, CTO – IBM America’s Next Generation Network Group
This webinar will explore the various solutions and provide an insight into the tradeoffs between a centralized approach and federation of subscriber data. We will also explore the new architectural concepts focusing on the use commodity blades and cloud computing principals.
Perfecting the Mobile User Experience
Julie Ask Vice President & Research Director, Jupiter Research
Wireless operators are investing billions in 3G network upgrades but consumer uptake on 3G is still in its early stages. Although many varieties of multimedia phones are available and scores of applications exist, consumers still struggle with the user experience. One way operators, handset vendors and application developers can perfect the user experience is by ensuring that the applications are easily available to consumers and working properly in conjunction with the device and the network.
This webinar will focus on the obstacles involved in perfecting the mobile user experience.
Foundation for the Delivery of IP Based Services over Converged Networks
Marc LeClerc Manager, Mobility World Global IMS Expert Centre Ericsson
Dan Steingas IP Services Market Development Manager Intel® Embedded & Communications Group
Next-generation IP services now support multiple applications on a single, converged industry standard, and, IMS helps software developers simplify and accelerate development efforts. As the industry moves toward the IMS standard, there must be interoperability among the components, requiring modularity and open standards-based platforms. Standards-based building blocks and commercial off-the-shelf servers mean lower cost-of-ownership, faster time-to-market, and a broader offering to end users.
Growing Text Messaging Revenues: Short Code Performance Study
Nisheeth Mohan, Product Manager, Mobile Quality Test & Measurement, Keynote Systems
Common Short Codes (CSCs) have taken text messaging to the next level. CSCs are being widely used for interactive television, mobile commerce, real-time alerts, brand marketing, and much more. A poorly performing CSC therefore means a huge revenue hit – and can also put the company’s brand image at risk.
Unified Communications: Enable your Mobile Workforce
E. Brent Kelly Senior Analyst and Partner Wainhouse Research
Nicola Jackson Director, Product Management, Voice and Converged IP Services XO Communications
On the go? Using your personal cell phone for company business? Working from home or on the road more frequently? You're not alone. According to Yankee Group, 44 percent of all employees today are mobile workers, ranging from senior executives to entry-level sales people. This webinar will explore ways that companies can employ UC technology to increase productivity of today’s mobile workforce, increase business efficiency and improve customer service.
You'll learn how your company can enable employees to set up a remote office, create a business identity from a personal cell phone, and other anytime, anywhere applications and features. Mobile unified communications is the obvious way people will do business in the future - now how can you get there?
Migrating to IP Call Centers
Richard Snow, VP and Research Director, Ventana Research
Moving to IP in the call center can save you money and, if properly implemented, substantially increase efficiency in responding to customer calls. However, to gain the full benefits of a switch to IP will require examining, refining and potentially redefining business processes, getting IT and telecom centers to more fully cooperate with one another, and conducting regular service monitoring in a proactive manner.
CTIA newsmakers – key topics from the show
Andrew Seybold, President and CEO Andrew Seybold, Inc
Linda Barrabee, Program Manager, Mobile entertainment Yankee Group
Nisheeth Mohan, Product Manager, Mobile Quality Test & Measurement, Keynote Systems
Jim Orr, Principal Network Architect, Fujitsu
The biggest wireless show in North America is a perfect venue for companies to make their announcements and operators to tout their services and deployment plans. What were the key trends from this annual confab? What companies made news and which ones were noticeably absent?
Mobile Broadband and the 4G Roadmap
Peter Jarich, Principal Analyst, Wireless Infrastructure Current Analysis Inc
Arun Bhikshesvaran, CTO and Head of Strategy and Business Development for North America Ericsson
What is 4G? The standards are still being determined but already vendors are marketing next-generation mobile broadband equipment. The 4G standard may still be undefined, but the technology promises to deliver faster download speeds at lower costs. As is typical in the wireless industry, there are already competing standards vying for their piece of the 4G pie.
Qualcomm is pushing its approach, called Ultra Mobile Broadband, or UMB. GSM rivals, particularly Ericsson, are advocating another approach, LTE, or Long Term Evolution. The third cog in this wheel is WiMAX, which is being advocated by such heavyweights as Intel, Cisco and others.
Can Broadband Deliver the HD Experience?
Dr. Lawrence Roberts, Founder and CEO, Anagran, Inc
Colin Dixon, Senior Consultant, Enhanced TV Applications, The Diffusion Group
Consumers are hungry for broadcast quality video, but with US telcos slowly rolling out IPTV, content players are not waiting - they are pushing their offering over the top on the internet.
At the same time video advertising units are set to take off. Can the current infrastructure deliver the quality of service and experience needed or will the internet collapse under the weight of the video onslaught?
Achieving Customer Centricity
Doug Melbourne, Product Marketing Manager - Billing, Orange Group
Dr Graham Carey, Director of Industry Solutions, Oracle
Getting a 360º view of your customers is critical to maximizing revenues while reducing churn and lowering OPEX. Service providers strive to segment customers in order to offer the right service to the right customers at the right time. The first step to achieving Customer Centricity is through seamless integration of your Business Support Systems (BSS). Integrated Business Support Systems enable service providers to launch new products quickly, realize robust revenue management and provide superior customer service and order fulfillment.
In fact, the Yankee Group believes that "integrated billing and CRM will help eliminate data flow bottlenecks and any potential human error from “swivel chair” data entry, and mitigate risks from data translation as it moves along the first-contact-to-order-to-cash-to-care value chain."
This webinar covers:
- Business benefits afforded through a seamless and intelligent integration of your CRM and BRM systems
- Using Orange UK data actual prioritized CSR volumes and costs are examined
- How potential cost savings - up to 50% for bill related queries may be achieved
- Further opportunities to achieve greater service productivity, deliver a higher value customer experience and reduce costs will be discussed
Deploying UMTS at 900 MHz
Dr. Eetu Prieur, Head of Radio Networks, Elisa Corporation
Jake Saunders, Vice President, Asia-Pacific region, ABI Research
Operators are considering leveraging the 900 MHz spectrum to deploy UMTS. By using this lower frequency spectrum, they can increase their footprint and provide better in-building coverage and keep their capital expenditures to a minimum. But there are challenges. Join this webinar to hear our take on overcoming them.
Mobile Device Management
Ed Schmit, AT&T Enterprise Developer Program
Many enterprises have questions around Mobile Device Management. How should I provision these devices? Do over-the-air upgrades work? Taking a proactive approach to mobile device management is important for enterprises. We talked to several IT executives and top line managers about their mobile device management issues and in this web cast and corresponding white paper, we cover the biggest challenges and provide some insight and guidance.
Join us and discover:- What is Mobile device management?
- The biggest issues in Mobile device management
- The largest future IT support needs
- Current provisioning practices
- Best practices and trends for provisioning and management
- Insight into the most pressing cost concerns
- Recommendations
Behind the Scenes at the CTIA IT Show - What's Hot? What's Not?
Andrew Seybold, Principal, Andrew Seybold, Inc
Linda Barrabee, Program Manager, Mobile Entertainment, Yankee Group
Hear from our panel of leading experts on what they believe were the key developments that occurred at last week's CTIA IT and Entertainment conference in San Francisco. Hear the story-behind-the-headlines so you can figure out what the key trends are in mobile entertainment and the wireless enterprise market.
Capitalize on Business VoIP and Get it Right the First Time
Ed Schmit, David Jacobs CTO and Co-Founder JacobsRimell
When evaluating potential VoIP vendors, today's businesses are increasingly looking for quick, reliable and transparent deployments, rich feature functionality, and a sound SIP integration roadmap.
For mid to small sized operators, delivering solutions that combine legacy systems and new VoIP capabilities, presents a myriad of SIP integration, third party provisioning and common billing interface issues.
This webinar reveals how to overcome these issues so that VoIP services can be delivered quickly and cost effectively, while ensuring that the scalability is there to meet customers' changing needs, both from an overall growth perspective as well as further migration to IP.
Why Performance Testing is Critical to Deliver "Carrier-Grade" FMC
John Ziegler Senior Director of Engineering, Azimuth Systems
Azimuth Systems, leaders in wireless test, is offering this web seminar for engineers qualifying and testing Fixed-Mobile Convergence (FMC) devices and networks. This seminar will discuss end-user and market expectations for “Carrier-Grade” FMC voice and data services, establish the requirement for real-world Wi-Fi mobility testing in the development and selection of Wi-Fi/Cellular handsets and services as well as discuss critical elements of an effective FMC performance test solution.
Life Sciences
Clinical Trial Design -- The R&D Dilemma
Kenneth Kaitin, PhD, Director of the Tufts Center for the Study of Drug Development
Michael O’Connell, Director of Life Sciences; Insightful Corporation
Clinical trials are growing ever longer, costlier and more complex. And new research from Tufts Center for the Study of Drug Development underscores that drug developers now face unprecedented challenges in designing an efficient clinical trial.
Finding Sources to Fund a Biotech Start-up
Carl Weissman President and CEO, Accelerator Corp
Daphne Zohar, Founder and Managing Partner, Puretech Ventures
Barbara Schilberg, CEO and Managing Director, BioAdvance
Last year, biotech companies snared a growing share of the billions of dollars in venture capital earmarked for emerging companies. Much of that venture cash has traditionally been channeled toward late-stage developers who can offer investors a better bet at a near-term payback.
Start-ups still often rely on angel investors, grants and personal savings. But with a growing interest in new ideas and preclinical programs, fresh opportunities are opening up for biotech entrepreneurs around the country. Incubators and fresh sources of financing are turning ideas into promising new companies.
Join FierceBiotech and our invited speakers to hear their views on the nexus of entrepreneurs and potential backers who are launching a new wave of biotech start-ups.
If you're interested in starting your own company, or seeing how this new trend is taking shape, be sure to sign up for this webinar.
Information Technology
Protecting Security Investment with Multi-Core Technologies
Bob Ghaffari, Embedded and Communication Security Segment Manager, Intel
Bill Jenson, Product Marketing Manager, Check Point Software Technologies
Scott McComas, Sr. Product Manager for Security, Nokia
Attacks are becoming more dynamic, which necessitates deeper packet inspection and preventative strategies across all network-layers. Have you considered the impact these changes will have on your overall network performance and security?
Combining expertise in security software, security appliances, and multi-core processors, Check Point, Nokia, and Intel will describe
- How market leaders collaborate to provide network security that’s not only effective today, but evolves and adapts to address new and emerging threats in a variety of Enterprise applications.
- How to scale the same security solutions to effectively address usage models ranging from remote offices to large enterprises to data centers.
- How you can be reassured that your investment is sound and will continue to address your evolving needs without the need of equipment replacement.
802.11abg + 11n: Wi-Fi Site Surveys Do's and Don'ts
Kurt Sauter, Director Product Marketing, Xirrus
The Site Survey is one of the most crucial steps on the road for a successful Wi-Fi network. With the many options available to survey and the many new modes of 802.11n making sure your survey is done right is more important than ever.
This webinar will help you understand:- Advantages and disadvantages of Automated and Manual Site Surveys
- 2.4GHz versus 5GHz Site Surveys
- Choosing the Right Survey Parameters
- 802.11n basics
- 802.11n Site Surveys
- 802.11n and 802.11abg Surveys
- Site Survey Tips and Tricks
Get your questions answered and know what you should and shouldn’t do for 802.11a/b/g/n surveys and also get a free set of Xirrus Wi-Fi reference posters.
Business Continuity: Disaster Preparedness and Recovery for Communications
Ed Schmit, AT&T Enterprise Developer Program
Taking a proactive approach to business continuity planning is the best way to minimize the impact of disaster on customers, employees, and stakeholders. Acting proactively minimizes loss of revenue, customer confidence, and market share.
Join us and discover:- The importance of communications in a crisis
- Business continuity planning strategies
- Disaster preparedness and mitigation from carrier perspective
- Review of relevant case studies
- Guidance on what actions you should take around business continuity
- The types of catastrophes to prepare for
- Techniques to minimize downtime
- Need and options for redundancy and recovery solutions
Five Critical Questions Regarding 802.11n Deployments
Kurt Sauter Director of Product Marketing, Xirrus Inc.
While a ratified IEEE 802.11n standard isn’t expected until next year, several vendors have already starting shipping “Pre-N” products, leading more organizations to question how the upcoming standard will play into their Wi-Fi plans. The promise of increased coverage and performance of 802.11n have created a firestorm of questions and uncertainty within the IT community. Take advantage of Xirrus’ Wi-Fi expertise and get the facts on the upcoming 802.11n standard.
During this webinar, Xirrus will provide an overview of 802.11n and answer the following key questions that every IT administrator should know the answers to:
- What modes of 802.11n should I use?
- Is my wired network ready for 802.11n?
- What will end users require to use 802.11n?
- What security changes will need to be made?
- What changes to wireless management tools will be required?
IT Administrators need to get a head start on understanding 802.11n and how the next Wi-Fi standard will impact not only their wireless network, but their wired infrastructure as well.
Making the Business Case for Green Meetings
Nancy Wilson, CMP, Principal, Meeting Strategies Worldwide, Director, Green Meetings Industry Concil
Mike Concannon, Diirector of Corporate Services, StarCite
Kevin Young, Vice Presidenf of Marketing, StarCite
With climate change and corporate social responsibility dominating the headlines, it’s good business practice to learn how to better manage and leverage Green meetings and events.
Green meetings will help your organization become a better corporate citizen, and Greening your meetings will help to improve your bottom line.
You will learn:
- Why Green meetings make good business sense
- Selling Green meetings to senior management
- Planning and executing Green practices
- Negotiating Green meetings terms with suppliers
- Measuring the return on your Green investment
It’s time to embrace eco-friendly measures, like Green meetings and events, that promote sustainable economic growth. Adopting environmentally friendly practices and technologies improves relationships with customers, increases shareholder value and lowers costs. Register today!
Healthcare
Preventing Data Loss: Simple Steps to Protect Patient Health Records
Dominick Picarello, Manager, Messaging, NYU Medical Center
Brad Hunter, Director, Technology, AHA Solutions
David Mayer, Product Manager, IronPort, now part of Cisco
It's every hospital's nightmare - patient health or billing records inadvertently released into the wrong hands.
Data loss prevention (DLP) is a serious issue for hospitals and medical providers, as the number of incidents (and the cost associated with them) continues to rise. Join this informative presentation and learn what steps hospitals should take to protect patient health records and other sensitive data
Retail Clinics: Threat or Opportunity
Michael J. O'Neil, Senior Vice President and Chief Operating Officer, Medpoint Express (Memorial Health System)
Retail Clinics are an often controversial but increasingly important sector of the Healthcare market. With this webinar, FierceHealthcare aims to help healthcare decision makers better understand the retail clinic. Our speakers will discuss the day-to-day operations of the retail clinic model, and how executives might evaluate potential retail clinic opportunities in their markets.
You will learn:- Key strengths and weaknesses of the retail clinic model
- How retail clinics pick markets, and choose their partners
- Tips for maintaining a smooth retail clinic operation, including staffing, relationships with retailers and automation needs
- Real life experiences from a health system which is expanding into the retail clinic market