FierceMarkets Email Deliverability

For AOL version 9.0: you can ensure that your FierceMarkets Publications are delivered to your Inbox by adding our sending address to your "People I Know" list.

• Open your latest FierceMarkets e-mail.
• Click the Add Address button (over on the right) to add us to your "People I Know" list.

If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:

• Go to Keyword Mail Controls.
• Select the screen name we're sending your newsletter to.
• Click Customize Mail Controls For This Screen Name.

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• Open one of our messages.
• Click on the sender's name and email address.
• Click "add to address book" in the window that appears.
• Enter any additional information.
• Click "saves."

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To ensure that your newsletter is delivered to your Yahoo! Inbox (not the Spam folder), you need to add us to your address book. You must do this for each Fierce title you subscribe to:

• Open your Yahoo! mailbox.
• Click on one of our newsletters. If you don't see any newsletters in your inbox, please check the Spam folder.
• Click Add to Address Book.
• You don't need to change anything on the following screen. Click Add to Address Book again.
• If you found the message in the Spam folder, then also click the Not Spam button at the top of the message.
• You must repeat these steps for each different Fierce title you subscribe to. Be sure to check your Spam folder for subscriptions you may have forgotten about.

Thank you for white-listing FierceMarkets publications. Please don't hesitate to contact us if you have any difficulties receiving messages in the future.

• Open the email.
• Click "more potions" in the email header.
• Click "add sender to contacts' list."

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If you're using Hotmail, you can ensure that your FierceMarkets Publications are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

• Log on and click the Mail tab to get into your mailbox.
• Click Options (it's over at the top right, next to Help).
• Click Junk e-Mail Protection.
• Select Safe List.
• In the space provided, enter the address in the "From" line of your most recent FierceMarkets Publication.
• Click Add.
• When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add the FierceMarkets Publication "From" address to your Contacts list:

• Open your latest issue of the newsletter (or the welcome message).
• Click the Save Address button. (It's over to the right in the line of options just above the e-mail.)
• Click OK.

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• Open the email from FierceMarkets. The from address should be something like editors@<publication name>.com
• Click on the Actions menu on the top of your email window.
• Choose Junk Email (see illustration below).
• Select Add Senders Domain .... to Safe Senders List

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If you're using Outlook for your e-mail, you can make sure your newsletters are delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:

• Open any newsletter, then add the sender or the sender's domain to your Safe List.
• Find the address in the "From" line of your most recent FierceMarkets Publication and add it to Personal Contacts in your Outlook Address Book.
• Open any FierceMarkets Publication e-mail, then select Mark as Not Junk

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• Open the newsletter.
• Left-click the sender icon, or right-click the sender's name.
• Click "add to contacts."
• Click "save and close."

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If you're using Earthlink, you can make sure your FierceMarkets Publications are delivered to your Inbox by adding our sending address to your Address Book. Here's how: 

• Open your latest FierceMarekts Publication e-mail.
• Copy the address in the "From" line.
• Click on Address Book (it's over on the left, below your Folders).
• When your Address Book opens, click the Add button.
• On the Add Contact screen, find the Internet Information box.
• Enter the address you copied from the "From" line into the top Email box.
• Click Save.

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• Open the email.
• Right-click the sender's email address.
• Select "add to address book" in the short-cut menu.
• Verify the sender's contact details.
• Click "save."

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If you're using MSN version 9 for your e-mail, you can make sure your FierceMarkets Publications are delivered to your Inbox by adding our sending address to your Safe List. Here's how: 

• Open your latest FierceMarkets Publication e-mail.
• Copy the address in the "From" line.
• Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
• On the E-mail settings screen, click Junk E-Mail Guard.
• Select Safe List.
• In the space provided under "Add people to the safe list", enter the address you copied from the "From" line.
• Click Add.

For older versions of MSN , you add our sending address to your Safe List like this:

• Open your latest FierceMarkets Publication e-mail.
• Copy the address in the "From" line.
• Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
• On the E-mail settings screen, click Junk Mail.
• Select Safe List.
• Click Add an item to this list.
• When the Add To Safe List box appears, enter the address you copied from the "From" line into the space provided.
• Click Add.

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If you're using Verizon for e-mail, you can ensure that your FierceMarkets Publications are delivered to your Inbox by adding our "From" address to your Safe List. Here's how: 

• Go to your Verizon Inbox.
• Click Options.
• Select the Block Senders tab (near the top of the screen).
• On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says, "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter the address in the "From" line of your most recent newsletter.

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If you're using SpamCop to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your Whitelist. Here's how: 

• Open your browser and go to this page: http://webmail.spamcop.net/
• Log into your SpamCop account.
• Click on the Options icon in the toolbar.
• Under Mail Management (in the middle), click SpamCop Tools.
• Select Manage your personal whitelist.
• Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
• Enter the address in the "From" line of your most recent FierceMarkets Publication in the first empty slot.
• Click Submit

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If you're using Spam Assassin to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to the Whitelist in your User Preferences. Here's how: 

• Search your hard drive for the spamassassin folder, then open it.
• In that folder should be a file named user_prefs. Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html.
• Make a new(blank) line in the file. On that line, enter whitelist_from, followed by the address in the "From" line of your most recent FierceMarkets Publication. It should be something like editors@<publication domain>.com
• Save the file and close it.

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If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Friends. Here's how: 

• On the Spamkiller sidebar, click Friends.
• Click Add.
• Enter the address in the "From" line of your most recent FierceMarkets Publication and click the OK button.

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• Open the mail.
• Ctrl-click the sender's email address and select "open in address book."
• Verify the sender's contact details.

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If you're using Mailblocks to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your "Accept Mail From" list of addresses. Here's how: 

• In Mailblocks, click the Addresses tab.
• Select New.
• Enter the address in the "From" line of your most recent FierceMarkets Publication.
• In the Receiving Options, select Accept Mail From This Address.
• In the Other Options, make sure Display in People Picker is not selected.
• Click Submit.
• Click OK.

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If you're using MailShield to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Friends. Here's how: 

• On the MailShield toolbar, click Friends.
• Click Add.
• Enter the address in the "From" line of your most recent FierceMarkets and click the OK button.

Thank you for white-listing FierceMarkets publications.

If you're using MailWasher to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Friends. Here's how: 

• In MailWasher, select Tools.
• Select Blacklist & Friends.
• On the right-hand side is the "Friends" list. Click the Friends Add button.
• Select Plain email address.
• Enter the address in the "From" line of your most recent FierceMarkets Publication, then click OK.
• Click OK again.

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• Click the Address Book button.
• Make sure the Personal Address Book is highlighted.
• Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
• Under the Contact tab, copy and paste our "Form" address into the email dialog box.
• Click OK.

Whitelist your Personal Address Book:

• From the main drop down menu, select "Tool -< Junk Mail Controls..."
• This will launch the Junk Mail Controls window that two tabs: Settings and Adaptive Filter.
• Under the Setting tab, update the "Whitelists" module by selecting Personal Address Book from the pull-down menu and them check the box next to "Do not mark messages as junk mail".
• Click OK.

Existing Subscribers:
Please check your Junk folder to see if our newsletter has been mistakenly placed. There. To prevent this from happening in the future, you need to mark our newsletter as "not junk." Do this by right-clicking on our newsletter and choosing "Mark As Not Junk."

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CleanMyMailbox

If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your Whitelist. Here's how: 

• Click the Whitelist button.
• Add the address in the "From" line of your most recent FierceMarkets Publication to the list.
• Click the Submit List button.

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Oddpost

If you're using Oddpost to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by marking it as "Not Spam"--but only if it has been incorrectly identified as spam in the first place. Here's how:  

• Find any FierceMarkets Publication e-mail that's in your Probably Spam folder.
• Click on that e-mail to select it.
• Click the Move to Inbox and Mark as Not Spam button.

 Thank you for white-listing FierceMarkets publications.

Postini

For Postini end users

1. Log into your Postini account
2. Look to see if any Fierce newsletters are listed in the Junk section
3. If you find any messages, check the box next to the newsletter and then click "Deliver Selected" at the very top of the Junk screen
4. On the next screen click "Approve Sender" checkbox, and Select "Approve Selected Seneders"

You should also contact your mail administrator and ask them to whitelist our server using the instructions below.

For Postini administrators

To get Postini to white list an IP address, you need to go into the Batch editing mode and issue this command:

addallowedip FierceMarkets,fiercemarkets.com\,fiercebioresearcher.com\,fiercebiotech.com\,fiercebiotechit.com\,fiercebroadbandwireless.com\,fiercecable.com\,fiercecio.com\,fiercecomplianceit.com\,fiercecontentmanagement.com\,fiercedeveloper.com\,fierceemr.com\,fiercefinance.com\,fiercefinanceit.com\,fiercegovernmentit.com\,fiercehealthcare.com\,fiercehealthfinance.com\,fiercehealthit.com\,fierceiptv.com\,fiercemedicaldevices.com\,fiercemobilecontent.com\,fiercemobileenterprise.com\,fiercemobilehealthcare.com\,fiercemobileit.com\,fierceonlinevideo.com\,fiercepharma.com\,fiercepharmamanufacturing.com\,fiercepracticemanagement.com\,fiercetelecom.com\,fiercevaccines.com\,fiercevoip.com\,fiercewireless.com\,hospitalimpact.org\,reply.mkt1985.com:208.95.132.73

For additional information about Postini Batch commands, you can refer to this PDF.

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Spam Interceptor

If you're using Spam Interceptor to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Trusted senders. Here's how: 

• Open Spam Interceptor and select Authentication Lists .
• Click Trusted .
• Enter the address in the "From" line of your most recent FierceMarkets Publication.
• Click Add .

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Spam Sleuth

If you're using Spam Sleuth to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Friends. Here's how: 

• Open Spam Sleuth.
• From the File menu, select Configure .
• In the Friends category, make sure Active is selected.
• In the space provided for the list, make a new (blank) line and on it enter the address in the "From" line of your most recent FierceMarkets Publication.
• Click OK .

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SpamButcher

If you're using Spam Butcher to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your Know Senders list. Here's how: 

• Open Spam Butcher and click the Configure button.
• Select the Known Senders tab.
• Under Known Good Senders and Recipients, click Add .
• Enter the address in the "From" line of your most recent FierceMarkets Publication and click OK .
• Click OK .

 Thank you for white-listing FierceMarkets publications.

Spameater

If you're using Spameater to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your list of Approved Senders. Here's how: 

• On the Spameater sidebar, click Filters .
• Select the Approved Senders tab.
• Click Add Filter .
• In the Address space, enter the address in the "From" line of your most recent FierceMarkets Publication.
• For Address Type, select Full Email Address .
• Click OK .

 Thank you for white-listing FierceMarkets publications.

SpamNet

If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt your FierceMarkets Publication from the filtering process by adding our "From" address to your Whitelist. Here's how: 

• Open your Outlook Inbox.
• On the Cloudmark SpamNet toolbar, click Options .
• Click Advanced .
• Select the Whitelist tab.
• Click the Add button.
• Enter the address in the "From" line of your most recent newsletter and click the OK button.
• Click OK again, then Yes, then OK one last time.

 Thank you for white-listing FierceMarkets publications.